Find out what to do for possible coronavirus infection

You should call 999 if you have:

  • Signs of a heart attack - pain like a very tight band, heavy weight or squeezing in the centre of your chest.
  • Signs of a stroke - face drooping on one side, can’t hold both arms up, difficulty speaking.
  • Severe difficulty breathing - gasping, not being able to get words out, choking or lips turning blue.
  • Heavy bleeding - that won’t stop.
  • Severe injuries - or deep cuts after a serious accident.
  • Seizure (fit) - someone is shaking or jerking because of a fit, or is unconscious (can’t be woken up).

Do you have any of the above?

We need to know some details about your age, sex and the area you live.
Please give your details or, if you are asking about someone else, the details of the person you are asking about.
This will help get a better idea of who is being affected by coronavirus.

What is your age in years?

What is your postcode?

What is your sex?



You need to take action if you have either:

  • A fever (high temperature). Even if you do not have a thermometer, you should answer 'yes' if your back or chest feels hot to touch.
  • A new continuous cough (coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours).

Do you have either of these symptoms?

Do you live with someone who has developed fever or new continuous cough?

Are you too breathless to be able to speak more than a few words?

Has your breathing become harder and faster in the last hour, even when you are not doing anything?

Do you live with other people?

Are you feeling so ill that you have stopped doing everything you normally do (eg watching TV, using your phone, getting out of bed)?

Have you suddenly become confused, or much more confused than normal?

Has a doctor told you that you have a condition or are taking treatment that means getting an infection might be very serious?

Have you received a letter or text from the NHS advising you to shield (isolate yourself) for 12 weeks?